Refund and cancellation policy
This policy shall apply to all research work within the types listed below.
You may cancel a statistical work-related request at any time before receiving the results. After the 7-day cancellation period has expired, the standard cancellation policy (as specified below) shall apply.
If you are acting as a consumer, and you cancel the course booking within 7 calendar days of receiving your order confirmation without giving any reason, you are entitled to a full refund of the price paid. If you are not acting as a consumer, the standard refund and cancellation policy provisions shall apply.
Cancellations and refunds in circumstances outside those described above, and/or following the expiry of the 7-day cancellation period, are subject to the terms and conditions set out in this Information and Refund policy. For the avoidance of doubt, the cancellation period will expire 7 days after the date of the Order Confirmation.
To cancel a statistical work, you must inform us by calling our helpline on +44(0)1223 746262, or let us know of your decision to cancel the Contract by emailing indianmedicalstats.com. or in writing to the following postal address: The Manager, Indian medical stats, H22, Lajpat Nagar, New Delhi. Once completed, submit it electronically to the email address above or post it to the postal address above marked for Refund and Cancellation. To meet the cancellation deadline, it is sufficient for you to send your communication concerning exercising the right to cancel before the cancellation period has expired.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of this reimbursement.